Our site remains operational and deliveries by transporters (incl. Colissimo) are still available. Self-pickup is on hold for now. Take care of yourself. ❤️

Got questions? We’ve got answers.
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Whether you’re a seller or a buyer, we can help. Please, write to:

Your client

Your vendor

Shipping by Selency
If you have a question concerning delivery by Selency, please send it to:


Professional vendor
Sign in to access your designated account manager’s contact details.

Got a question? Check out our FAQs.

Otherwise, contact us at: 👉 help@selency.com

Or, from Monday to Friday from 2 p.m. to 7 p.m. at: 👉 +44 (0)203 923 1040

My Account


My Shop

Need some help?

Hi! Do you have any questions?

Our customer service is here to help.

On the phone at +44 (0)203 923 1040

14:00 - 19:00 (Paris Time Zone, from Monday to Friday

By email, contact help@selency.com

Check the buyer's guide by clicking here

For any questions regarding a purchase

Check the seller's guide by clicking here

For any questions regarding your shop or your sales


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